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Payment Policies

  • All appointments except for vaccine appointments require a minimum deposit. Spay or neuter: the charge of the procedure​, plus any add-ons

  • Payment for surgery add-ons (microchips, vaccines) is due at check in if service was not requested at time of form submission.

  • Rabies certificate is required at check in unless administering the day of surgery. Pets current on rabies without certificate at check-in will require a rabies vaccination at the time of surgery and will incur a $30 cost to the client.

  • Open balances must be paid before your pet is returned to you.

  • Spay/neuter cancellations require 24-hour notice to avoid a "no show" fee. 

  • Rabbit spay/neuter appointments that are no shows will be charged the full deposit. A new deposit will be required to reschedule.

  • It is the client's responsibility to arrange to reschedule a missed appointment. 

  • Deposits are not held indefinitely.  If a new appointment is not scheduled within 90 days of the original payment, the deposit is treated as a donation unless a refund is requested.

  • Clients with histories of non-payment will be refused service.

  • Clients with open balances will not be allowed to schedule new services until the balance ins cleared.

  • Clients who do not show for the appointment will forfeit their entire deposit.

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Want to pay over time?

We understand that veterinary expenses can take a bite out of your budget. ScratchPay allows you to pay your veterinary expenses in installments. Please use the link: Click for ScratchPay Information, to find our more.

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You can also apply for a Friends Of Pets coupon to use towards the cost of surgery.

Please use the link: Friends Of Pets Coupon, to apply and find out more information.
 

Spay/Neuter Request Form

Payment is due when appointment is scheduled  

Please complete the form below, one form for each pet. You will not be able to submit if you leave certain fields empty. Once you've submitted your form a Customer Service Representative will contact you with possible dates. Monitor your email for appointment confirmation and payment requirements. Deposits are required to confirm your appointment. Please note that due to high volume you may have to wait up to eight weeks for your appointment. We will do our best to schedule your appointment for a specific day, but may not be able to accommodate the specific preference. Do not contact the Clinic by phone to check the status of your request as it will delay scheduling your appointment. If you have any questions you can contact customerhelp@alaskaspca.org.  

Part I--Owner Information
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Part II--Pet Information

Is your dog heavier than 130 lbs? Then stop here. That exceeds the weight limit of our equipment.  You will have to have your dog spayed/neutered at another clinic.
Pet age as close as possible
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Part III--Services Requested
A current rabies vaccination is required for surgery.  You must provide proof of vaccination (i.e., rabies certificate) at check in.  If you do not provide proof your pet will be given a rabies vaccine at time of surgery and a charge of $30 will be added to your bill.  
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Service add ons:
For cats:  If your cat has not been tested for feline leukemia, we strongly recommend it.  The feline leukemia vaccine is available for those cats that have tested negative for the virus.
Service definitions:
Spay: removes the reproductive organs of a female animal.  Service includes anesthesia and monitoring, surgery performed by a licensed DVM, recovery monitoring, a cone to prevent your pet from re-opening the incision, and post-surg medication for pain management.
Neuter: removes the reproductive organs of a male animal. Service includes anesthesia and monitoring, surgery performed by a licensed DVM, recovery monitoring, a cone to prevent your pet from re-opening the incision, and post-surg medication for pain management.
Spay Plus: This option adds pre-surgery bloodwork and IV fluids during surgery.  The bloodwork allows for the identification of many conditions that can cause complications during surgery.  IV fluids improves your pet's resilience during surgery and promotes faster recovery. 
Neuter Plus: This option adds pre-surgery bloodwork and IV fluids during surgery.  The bloodwork allows for the identification of many conditions that can cause complications during surgery.  IV fluids improves your pet's resilience during surgery and promotes faster recovery. 

Part IV: Scheduling and Special Circumstances

The AKSPCA Clinic performs surgery M-F.  Your pet will not be kept over night.  Expect to drop your pet off between 7AM-7:45AM and to pick your pet up no later than 5:30PM. Some surgery types have a limit of how many can be done each day.  That affects scheduling and how quickly we can get your pet in.
Note: It is not uncommon in males for one testicle to remain tucked into the animal's abdomen.  This is known as "cryptorchid." Your pet can still be neutered but the surgery takes longer.  There is also a surcharge.  
Does your pet have any of the following high-risk conditions?
There may be additional charges for animals that are high risk, have pre-existing conditions, are seniors, or are greater than 100 lbs.

Brachycephalic (smooshed nose) pets will receive a medication to prevent nausea; the amount and charge for the medication is based on the pet's weight at check-in.

Owners of these pets will have a balance due that must be paid before the pet is discharged.  The prices here are for reference only.
Part V. Payment
The AKSPCA requires payment at the time the appointment is scheduled.  You will receive a text with the payment link.  We accept most credit and debit cards, vouchers from Friends of Pets, and ScratchPay for those who would like to make payment plans for their veterinary expenses.
Are you using a Friends of Pets coupon?

Note: If you select 'Yes' but do not provide the coupon number, we do not deduct the Friends of Pets discount amount from the deposit due.

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Friends of Pets coupons must be provided to us at the time you drop off your pet for the spay or neuter appointment.

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