All appointments except for vaccine appointments require a minimum deposit. Spay or neuter: the charge of the procedure, plus any add-ons
Payment for surgery add-ons (microchips, vaccines) is due at check in if service was not requested at time of form submission.
Rabies certificate is required at check in unless administering the day of surgery. Pets current on rabies without certificate at check-in will require a rabies vaccination at the time of surgery and will incur a $30 cost to the client.
Open balances must be paid before your pet is returned to you.
Spay/neuter cancellations require 24 hrs notice to avoid a "no show" fee.
Rabbit spay/neuter appointments that are no shows will be charged the full deposit. A new deposit will be required to reschedule.
It is the client's responsibility to arrange to reschedule a missed appointment.
Deposits are not held indefinitely. If a new appointment is not scheduled within 90 days of the original payment, the deposit is treated as a donation unless a refund is requested..
Clients with histories of non-payment will be refused service.
Clients with open balances will not be allowed to schedule new services until the balance ins cleared.
Clients who do not show for the appointment will forfeit their entire deposit.
Want to pay over time?
We understand that veterinary expenses can take a bite out of your budget. ScratchPay allows you to pay your veterinary expenses in installments. Please use the link: Click for ScratchPay Information, to find our more.
You can also apply for a Friends Of Pets coupon to use towards the cost of surgery.